When picking up the car, I was allowed to choose freely. I saw a Corolla and asked if it was okay. The staff said it was. It felt like an upgrade. Very happy.

The service is good, but the waiting time in line is quite long.

It's very convenient to take the free shuttle bus with Alamo signs from the airport to the rental location.

The company provided good service. The windshield was damaged halfway, but the store handled it promptly.

the car I reserved was never there in the first place so I was quite frustrated because I was with my boy and pregnant at the sametime yet fortunately someone just dropped off very similar size vehicle of I reserved so I picked it up right away was content while driving (the one I reserved was grand cherokee one I drove was Nissan Murano) staff said there would be similar size vehicle out there in the first place but there was almost none until I pick up Murano