Staff in office was rude. Goldcar took an extra £100 on pickup and only refunded £70. On drop off with no explanation of why. Terrible service and will never use again.

Just a bit slow at check in...............

All good no complaints

For return the car one day later, i confused the date.. they changed me 425€ for un day while I rent all the week for 1€. I know it is my fault but should be reasonable price in proportion with the rental price. They should be a table to know how much they will charge or what if they charged 5000€ or whatever they like. So take care this how they get their benefits

I was given the information that they “cannot” accept the third party insurance which it was surprising me because since I rented cars worldwide I never got this policy before. Actually I know they tried to sell me the insurance. When I insisted not to buy further insurance, they told me then they cannot let me rent the car. WTF!!! And it made me pay for 150 EURO more. Insane!

Great price. Good options.

I had purchased excess insurance prior to travel, but had communication problems at the rental desk. Although I eventually realised that my credit card was scanned for insurance & fuel deposit only - I presumed I was being "charged" for these services. I was therefore reluctant to hand over my card. It would make sense to have this explained to me prior to travel or on an information sheet at the rental desk