Terrible. I've rented cars in Europe twice and it's always been extremely bad. Insurance details are not explained and they say it's free. When settling the bill, they charge an extra 3000 RMB. Be cautious in the future.

The rental company didn't provide the automatic car I booked and made me wait for an hour and a half. In the end, they told me they couldn't provide the reserved vehicle and offered a manual car instead, along with a no-fuel-needed compensation. However, it disrupted my schedule.

The car was very new, a Ford Galaxy with only 7KM on the odometer. However, it didn't have a parking radar, which can be quite inconvenient for those used to relying on such systems back home.

The price is fair and reasonable. This time renting from Budget in Milan went relatively smoothly. The rental fee was calculated with an additional deposit for a full tank of fuel. Previously, I had a different company in Milan that did not honor the booking price. The rent for 4 days was only 160 euros but they asked for a 1000 euros deposit. I refused, so the reservation had to be canceled.

In principle everything worked well. But the car type was not as expected.