Apart from the long queue, I didn't buy insurance at the store and had a deposit of 1100 euros held.

Excellent! The staff guided us patiently during the car pickup!

There were no signs anywhere in the airport to show the pickup location. Once we talked to about 3 different people, they led us in the general direction. The shuttle arrived after about 45 mins. There was only one person at check in (who was also the shuttle driver) so that took another hour before we actually had the car. Ok car rental had given us the wrong address for returning the car so we spent over an hour driving around to find it and made it to the airport about 35 minutes before departure. Extremely stressful in every way and will never book with OK car rental again.

car size was as expected. office was a little too far away. car was full of scratches but didn't affect the drive. all in all, terrific value for money

process was perfect. price was unbelievably cheap. will use them again.

Takes a long time to get the car.