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The worst rent car company that unfortunately I used

Reviewed: Tue, Jul 2, 2019
About Thrifty: 2.0 /10
It's the worst experience I have when renting a car. I will never rent a car in this company again. I guess when I book a car in a serious company, they will respect all the conditions when I booked it, but this "serious company" charged me extra charges (100 AUD) when I picked up the car simply because I picked up the car at the airport and they gave silly justifications about that. However, how I paid a part of the amount when I booked the car because they did not give me another option, I could not cancel the car because I was going to lose that payment. It is not the first time that I booked a car at the airport and other companies never charged me ghost rates, but unfortunately it was the first time I used Thrifty. I will never use this fucking company again.
About QEEQ: 10.0 /10
Is a good app and easy going.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Thrifty in Australia

Cara Garden

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Reviewed: Sun, Feb 18, 2024
About Thrifty: 10.0 /10
Average

Bernice Virginia

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Reviewed: Wed, Feb 27, 2019
About Thrifty: 2.0 /10

jwalks

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Wed, Feb 19, 2020
“Easy and great”
About Thrifty: 10.0 /10
Great
About QEEQ: 10.0 /10
Great

D.Figg

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Mon, Jan 13, 2020
“Don’t have an issue because you won’t get help”
About Thrifty: 7.3 /10
Everting about the hire was fine but we had a cracked windscreen about a week into the trip and I made 10 calls trying to get help on how and where to get it resolved at minimum cost and either nobody could tell me or they supervisor wold not call back The issue is still not resolved

JSG

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Large SUV | Toyota Kluger or similar
Reviewed: Tue, Dec 17, 2019
“Another perfectly painless experience.”
About Thrifty: 10.0 /10
I’ve used Thrifty before. They do a fantastic job. The staff were all super friendly. Next time I’m in Melbourne I’ll be sure to rent with them again.
About QEEQ: 10.0 /10
I’ve used ERC all over the world, and will continue to do so. Just a superbly easy to use app.

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