QEEQ changed my booking from Eurocar to Times. The Times staff was nice on the pick-up and drop-off but TERRIBLE with their flexibility.
Reply by Qeeq: We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service and vehicle condition. Thank you for your feedback. We look forward to serving you better next time.
This time the car was provided by TIMES! They transferred my order to another company without informing me beforehand, causing me to wander around the pickup point looking for my car! I wasted over an hour and had to make an international call to Zuzuche customer service to complain, only to find out it was TIMES! I think Zuzuche is largely to blame! They must seriously reflect on my unpleasant experience and compensate me for my losses!!!
“wasted 2 and half hour when pick up car due to the misleading info from Easyrentcars.com (staff Shan”
About Europcar:8.3/10
I don't know why ask me to comment on Eurocar as i pick the car from times rental. Anyway the Japanese staff were excellent in everything. Service, car, information. I give 5 star for it and will definitely use this company again!
Like: Responsive to booking and requests. Good that deal included extra driver and GPS (English) thrown in for free. It was also easy to extend the car for a day at a reaonable charge. Dislike: nil
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