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Live chat Email us Service Code: 3272291155
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DISAPPOINTED

Reviewed: Sat, Aug 3, 2024
About Europcar: 3.0 /10
QEEQ changed my booking from Eurocar to Times. The Times staff was nice on the pick-up and drop-off but TERRIBLE with their flexibility.
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service and vehicle condition. Thank you for your feedback. We look forward to serving you better next time.
Economy | Mazda 2 or similar

Relevant Reviews on Europcar in Japan

K.Chong

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Economy | Mazda 2 or similar
Reviewed: Sat, Jun 29, 2024
“Good”
About Europcar: 8.0 /10
Car was very new but staff could have explained the GPS in English as well as the till card better. We had to request for settings to be adjusted and then again there was some language barrier.
About QEEQ: 8.0 /10

Tony Barrett

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Reviewed: Fri, Aug 31, 2018
About Europcar: 8.0 /10
The service attitude was good, but the staff had difficulty communicating in English, and their explanations of vehicle usage were insufficient.

Matthew

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Economy | Mazda 2 or similar
Reviewed: Fri, Jan 19, 2024
“Good car rental with good price”
About Europcar: 8.0 /10
Very detailed explanation when pick up at check in. Car is very clean as Japanese standard.
About QEEQ: 8.0 /10
Nothing too special, delivered what it should deliver

K.Harrison

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Standard | Mazda 5 or similar
Reviewed: Wed, Jul 24, 2019
“Good car and good service from Times rental cars”
About Europcar: 8.3 /10
We had issues with our IDP which wasn't dated (error by Post Office in the UK) but it took an hour to convince Europcar/Times to accept it was valid. Otherwise the Times staff were helpful and the return drop off details very good.
About QEEQ: 8.0 /10
Easy to book the car and one way hire options better than competitors- but hire overall was expensive vs other countries. Plus cost of tolls was not pointed out upfront.

K.LIM

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Economy | Mazda 2 or similar
Reviewed: Tue, May 22, 2018
“Good deal, efficient service”
About Europcar: 10.0 /10
Like: Responsive to booking and requests. Good that deal included extra driver and GPS (English) thrown in for free. It was also easy to extend the car for a day at a reaonable charge.
Dislike: nil

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