매우 우수한차임

The pickup location is a 5-minute walk from the train station. The staff were very friendly and accommodating. We reviewed the documents and filled out the forms quickly before picking up the car. Returning the car was also fast, as they just checked the fuel receipt.

The car rental company's staff is very polite, and the contract terms are very clear.

The drop off was a nightmare. We keyed in the map code as instructed and was lead to a point where we cannot find the drop off point. Asking people around us didn't help. The number given is not contactable. Had to call the airport branch and was asked to call the customer service number, and was then informed that we have to key in the phone number(which was different) into the gps. They then explain that we have to drive down to the basement, which was not obvious. Better provided information from the start would have helped.

The vehicle’s tires looked like spare tires. If you’re traveling far (Tokyo-Kyoto-Tamayaka) get the larger vehicle-you’ll feel much safer.

Like: The customer service was excellent. Detailed explanation of the contract. Very friendly staff.