Got a free upgrade at the counter, based on car availability. Excellent from start to finish. Couldn't have been more perfect. I would absolutely rent again, and certainly will in the future. 10/10
Al regresar el auto el empleado no estaba bien oriento de la entrega del auto faltaba una raya de gasolina y dice que fuéramos a completar la gasolina a lo cual retornó al auto para gestionar la misma, la empleada de salida no permite la gestión y no dio el mejor servicio al cliente.
La experiencia no me gusto
No supieron orientar me tuvieron dando vuelta lo cual consume gasolina para cobrarla
Con esto dejo saber que no deseo alquilar mas carro con la compañía
“Thrifty Car rentals did not recognise the Easy Rent brand and sent us to the wrong counter.”
About Thrifty:8.3/10
Assistant told us we did not have a zero excess when on later checking we did. Charged us extra which was later refunded by the excellent staff at the returns area
About QEEQ:8.0/10
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Customer Service
Absolutely perfect
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