The lady at check in counter did not ask if we needed an upgrade. Kept saying you booked through a third party so we can not help you. Asked us where we were going and said in a sarcastic do not go on unsealed road. I said we never intended to. The other guy at counter said we could have an upgrade she said no I have already processed it.
“Everything went very smoothly , no problems , great service”
About Europcar:10.0/10
Counter staff very helpful, the whole thing went very smoothly
About QEEQ:10.0/10
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Car was perfect for our needs.
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