Very helpful and friendly staff. Not a long wait, but about 15 min. The car was good and we had no issues.
About QEEQ:10.0/10
The booking process was great, no problems at the counter to pick up the car. The price down program is nice to have. We got 2 price drops in the last 6 months.
“Car itself was not good (gearbox at least). Waiting on pickup was rather long.”
About Thrifty:6.7/10
They don't give to pay for additional services (cross border, one way fees) offline. At pickup they tell I'll pay in return location. And in return location they told "everything will be charged automatically after from your credit card". And it's not good because: 1) I can't use card with good currency conversion rate and good cashback. 2) they charged me in dollars instead of euros by DCC and told that I choosen this option, but really I was not able to choose this, because even havent seen payment terminal to select this option, because all payment was done online a day after return. So they because of DCC applied worst rate as 1.16 from eur to usd instead actual one was 1.11 at that time.
“Thrifty не так хорош, как кажется. Но они быстро возвращают депозит.”
About Thrifty:7.2/10
Я очень долго ждал оформления (почему? Ведь машина была предоплачена). И потом снова ждал на выдаче. Мне постоянно пытались продать дополнительные опции. В конечном итоге мне выдали машину с меньшим объемом багажника, чем я заказал.
Это был мой первый опыт с Thrifty, и мне не хотелось бы его повторить. У Thrifty высокий рейтинг, так что, возможно, мне просто не повезло.
About QEEQ:10.0/10
Все отлично! Благодаря вам перестал заказывать машины на домашних сайтах любимых прокатчиков.
The person in charge of handing us the keys was very unpleasant. His is Felipe at Almeria airport. after making a mistake for the vehicle on the type of the gearbox he was disrespectful and changed the vehicle by throwing the papers on the counter...
It took forever to get the car at pick up! The staff didn’t seem to know what they were doing and the staff were totally incompetent. Nearly a 2 hour wait for a car is ridiculous! Would never use again!
About QEEQ:10.0/10
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