Checkin was smooth; but the pickup time was almost an hour as there was no car available. There was also no staff at the pickup point, so we just have to take the next car that was available when our turn was up. Condition of the 1st 2 cars was bad; we had to wait for the next available one.

Very well; no issue. Had a query, it was responsively answered.

Great customer service. Process was fluid and painless. Friendly staff. The lady was polite, interpersonal, courteous, and provide quick service.

I was skeptical due to this being a unfamiliar website/app but things were smooth and I will be booming through this website/app again since I travel so much. Best price in short amount of time.

Online I rented a Dodge Challenger. At pickup, I was told there are no Challengers in the fleet. What a let down. If Hertz and EasyRentCars can't accurately describe to the customer what EXACTLY is available, something needs to be changed.