I booked for wolkswagen jetta, but they gave me nissan altima without any update
United States
Reviewed: Thu, Jul 18, 2019
About Hertz:6.3/10
I booked for wolkswagen jetta, but they gave me nissan altima without any prior information/ update about change of the car.
The hood of the car was shaking while driving which was scary for me, if it's gonna blow up & hit the front glass while driving.
I was initially given a very rundown Mirage that felt like it would fall apart while driving. I asked them to replace it, and they gave me a Kia Forte, which was still old but much better. However, when I was leaving and asked for a new receipt, I noticed they were charging me an extra $5 per day, which they hadn’t informed me about at all. Later, when I returned the car, I argued with them about this fee, but they changed the topic and suddenly claimed there was a crack in the trunk. I responded by asking if their system had recorded it, since such a noticeable crack was already there when I picked up the car. They stayed silent, and the attitudes of the two female employees were awful, refusing to waive the charge. While the amount wasn’t much, it was extremely frustrating. As I was rushing to catch my flight, I decided to let it go. I’ve rented cars many times through Zuzuche, and my three worst experiences have all been at Atlanta Airport. The cars from Thrifty and Dollar tend to be old, which I could overlook, but I specifically booked with Hertz expecting a better experience, only to receive this kind of treatment. I’ve now realized that this isn’t just a one-off occurrence but rather a common problem.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
I booked for wolkswagen jetta, but they gave me nissan altima without any update
Relevant Reviews on Hertz in United States
Lambert Southey
-
-
-
-
View more >Later, when I returned the car, I argued with them about this fee, but they changed the topic and suddenly claimed there was a crack in the trunk.
I responded by asking if their system had recorded it, since such a noticeable crack was already there when I picked up the car. They stayed silent, and the attitudes of the two female employees were awful, refusing to waive the charge. While the amount wasn’t much, it was extremely frustrating. As I was rushing to catch my flight, I decided to let it go.
I’ve rented cars many times through Zuzuche, and my three worst experiences have all been at Atlanta Airport. The cars from Thrifty and Dollar tend to be old, which I could overlook, but I specifically booked with Hertz expecting a better experience, only to receive this kind of treatment.
I’ve now realized that this isn’t just a one-off occurrence but rather a common problem.
Arlen Tracy
-
-
-
-
View more >Chapman May
-
-
-
-
View more >Crystal Service
-
-
-
-
View more >M.Canton
-
-
-
-
View more >