Very negative experience

When we arrived they told us they had no automatic vehicles, despite the reservation being made a month in advance and specifying that this was a requirement. They told us someone was returning one and we would have to wait. After an hour, they gave us the car which was actually a large SUV. We were told it would be a compact Toyota Prius or similar. This meant we spent way more in fuel costs than we should have. Unacceptable. We spent more than 50€ on a half a tank, and had no need for a vehicle this size. The vehicle was also not cleaned between the previous person and us, so it was quite dirty.