Voiture neuve
Temps de restitution très rapide
Service impeccable
Manque peut-être 5 minutes d’explicaTion d’utilisation de la voiture (automatique et fonctionnalité de certaines options même si on trouve par nous mêmes plus tard)
The overall service was quite good, but there were two issues during the return: 1. The address provided by you showed an error when searched on Google Maps; 2. Possibly because of my limited language skills, the navigation was too difficult, and I mistakenly thought the pickup location was the return point. Later, when handing over the keys, I showed the parking photo to the staff, who informed me that I had parked in the wrong place. After moving the car to the new location he provided, there was even a fender bender at the parking lot exit!
They told us to refuel at their company because it's cheaper, but on return, our tank was still almost 3/4 full and they charged us over 60 euros for the full refuel.
“The budget staff is terrible, the price is different to our online order”
About Budget:5.3/10
l will not use Budget,when I asked to add me to the driver, they want charge double.and not pemmitted to change the driver's name, not permitted to change credit card
Car was fine, picking the car up was a long slow process though, especially with a 2 year old. It was quicker to board our flight.
Overall happy with easyrentcars, wasn't happy with budget staff trying to sell add ons to us, which I had to advise on numerous occasions that I'd already took them out with yourselves.
Nous avons dû patienter 1 heure avant de récupérer notre voiture, l'agence ayant un souci informatique. A savoir: le guichet est commun à Avis et Budget.
About QEEQ:10.0/10
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