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Live chat Email us Service Code: 3481323327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3481323327
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BAD EXPERIENCE WITH THE CAR HIRE - CASE STILL OPEN

Reviewed: Tue, Aug 6, 2019
About Locauto: 3.3 /10
Locauto was unable to read two credit cards saying that the cards were “blocked”.....no alternative solution was provided as the person at the desk was not collaborative, so we never got access to the car . Luckily SIXT car hire 5 meters away was open and of course, as it always happen to me as I book cars everywhere in europe since years with my credit card, we took another car. Nonetheless, we paid 85 euros instead of 25 because Locauto was: - unable to read the card correctly - unable/unwilling to give help and also a little unpolite to be honest. As we booked with Easyrentcars they just said “check with the broker” as we weren’t even their clients..... So my experience with locauto was absolutely terrible . No IT capabilities, poor customer service , bad attitude
About QEEQ: 8.0 /10
Economy | Fiat Panda or similar

Relevant Reviews on Locauto in Italy

Valerie Stilwell

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Reviewed: Fri, Jul 19, 2024
About Locauto: 2.0 /10
The website promised a car of the same class, but despite available cars, they gave me a lower-class vehicle. I specifically asked the person in charge of car pickup, and he said my order was for a class-F Golf. If I wanted a VW T-Roc, which is also class-F, I needed to pay extra. He told me to talk to the front desk for car allocation issues, but I didn't have time. When changing cars, I had already paid over 80 euros for one-way fees, but in Naples, I was charged another 180 euros, including over 60 euros for fuel. The remaining 120 euros also included some one-way fees and other service charges. I had no choice but to pay. Again, I was told to communicate with customer service. My flight was about to depart, so I had no time. In short, it was a very bad experience.

Werner Bloomer

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Reviewed: Sun, Jun 30, 2024
About Locauto: 10.0 /10
Very convenient
About QEEQ: 10.0 /10

Bridget Moll

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Reviewed: Fri, Mar 1, 2024
About Locauto: 10.0 /10
The store location is easy to find and the car was in decent condition. We were upgraded to a hybrid car.
About QEEQ: 10.0 /10

Xavier Sweet

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Reviewed: Fri, Jun 7, 2024
“Rome - Near Mount Vesuvius - Amalfi - Rome”
About Locauto: 10.0 /10
Arrived at the counter, provided the order information and driving materials, and got the paperwork done quickly. They didn't ask you to buy their insurance. The service was excellent.
About QEEQ: 10.0 /10

Virginia Alerander

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Reviewed: Fri, Feb 22, 2019
“Rome-Bologna-Verona-Venice-Florence-Siena-Rome”
About Locauto: 10.0 /10
Pickup and return were very convenient
About QEEQ: 10.0 /10

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