Green Motion is HORRIBLE. I will never give my business to them ever again. I had 2 car reservations which I need to get reimbursed for since Green Motion cancelled my reservation without informing me. Although I called three times and I called the night before to confirm and spoke with Melissa who failed to mention to me that my reservation will be cancelled. I told her initially when I made my reservation I called the same time to adjust the time since my flight was landing later in the day. I was informed by a young man who assured me that they have 24 hr grace period and I have nothing to worry about. Melissa said the same thing when I called the night prior to confirm. She said we are now more strict on that policy but I’ll make a note on the account. She than hung up on me. I called couple of times and she saw my no in the caller ID and wouldn’t answer. Than I called from my work no and she answered immediately. I told her I had few more questions. She assured me that my reservation would be fine. If they record the conversation I highly suggest to go back and listen to those calls. You’ll know the truth. I asked multiple times confirming with her that I will not run into this problem. I had elderly parents, aunts and uncle, siblings, and my nephew with me. Now think about it would I drag my elderly parents and aunt and uncle and a child after traveling all day if I had known they would do this. NO I WOULD NOT. Anyhow, very very disappointing. They were not even willing to accommodate.
The lady at the front desk was rude and it felt like she didn’t want to be bothered. Also told me there were no cars available. I had to take 9 family members back to the airport and thanks to Budget Rental Car they accommodated me ASAP. Never ever will I do business with them.
Well they only had one person at the counter. Spent 40 minutes waiting to get my car. The tire had a small leak and I had to stop twice a day to fill with air. It was not easy finding the shuttle to Green Motion.
About QEEQ:7.0/10
Booking the car was simple. Wish they would have mentioned the toll fees.
“Worst experience. Tried to save money with the app. But actually cost double when compared with Budg”
About GREEN MOTION:4.7/10
Worst rental experience ever had.
The company required a supplemental liability insurance of $25.99 per day when I picked up the car. It left me no choice but to purchase it.If it was mentioned when booking, I would never choose this one or at least rent for less days. Cost me around $130 on more supplemental liability insurance and the cost is more than the rental fee. Be careful .
The car that was given had expired tags. An officer noticed this while I was in Starbucks parking lot and was nice by letting me go without a ticket since it was a rental.
“a) Difficult to find bus pick-up b) Bus pick-up slow & counter service even slower ( 1 hr)”
About GREEN MOTION:6.0/10
A) Difficult to find pick up location.
b) Slow shuttle
c) Over 1 hour to check in-1 person at the counter-Did not even acknowledge we were there.
d) Car had dents and chipped windshield.
e) Won't be using this company again. Not customer focused at all.
f) Since it took so long to check in my plans had to be cancelled.
G)
worst car rental experience I have ever had.
H0 Person at the counter had no proof of car insurance. Wanted large non refundable payment.
Won't be
Like: Great CS Rep (Henry) for the extra help. Outstanding service Dislike: Car interior was clean. However, exterior and windshields were cleaned with dirty rags
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Worst experience ever.
Relevant Reviews on GREEN MOTION Orlando Airport
N.Payne
-
-
-
-
View more >S.Liu
-
-
-
-
View more >T.Burk
-
-
-
-
View more >M.Rubin
-
-
-
-
View more >F.CORREA
-
-
-
-
View more >Dislike: Car interior was clean. However, exterior and windshields were cleaned with dirty rags