Excellent

Well they only had one person at the counter. Spent 40 minutes waiting to get my car. The tire had a small leak and I had to stop twice a day to fill with air. It was not easy finding the shuttle to Green Motion.

Booking the car was simple. Wish they would have mentioned the toll fees.

Windows need to be cleaned. I could not see out of them in the sun. Had to buy cleaner and cloths to clean them. 3 maintenance warnings kept coming up on the dash. Too old to rent out.

Price drop never came up. The rest was good.

American Express credit card was not accepted at this location. We were charged extra each day plus needed to put a deposit down. This caused our bank to lock our banking cards due to they believed fraud transaction was occurring. Had to send more time on the phone with our bank to correct this so we could use our banking cards while on our trip. The vehicle smelled like smoke. There was no keyfob or electric windows. I will never rent from someone other than Hertz, Enterprise, or other nationally known rental cars. Never experienced this kind of problem with these companies or when we rented an economic vehicle from them it was always electric doors, windows, etc.

Not truthful about area tolls, deliberately pushing their EZ Pass device with exaggerations and lies. Tried to charge me for a second driver just because my traveling companion was paying the vehicle - that’s ridiculous! Claimed they would e-mail receipts at pickup and return, but never did - despite my telling them I hadn’t received either. Other car companies wouldn’t be renting out visibly damaged cars like the one I received. No windshield fluid. Isn't that a basic checklist item? Repeatedly offering additional insurance, despite my constantly saying no, not necessary. Damaged doors were not marked on checkout sheet until I took photos and demanded it be included.

Like: The Car
Dislike: Nothing