I would rent from them again!

T.Yarr

France

Reviewed: Sun, Aug 18, 2019

About Europcar: 9.3 /10

I loved how small yet zippy it was. The only problem was the battery died on one day and while the service was super polite, I was on hold for a VERY long time, eating up a whole afternoon. Part of this was my fault. I gave them the wrong [an old] French phone number. I had to call back to fix the error and then I was listening to some pretty terrible muzak for a looooong time. Once I connected there seemed to be some confusion: I was not in the system. It didn't occur to the man that I hadn't yet even been put in the queue. Once that was cleared up it wasn't long before a serviceman helped with boosting the car. A quick tutorial on the lights, etc, when I picked the vehicle up, might have [I'm not sure why the batter died, neither was the serviceman] avoided the whole scenario. Fortunately, I didn't have a train to catch that day and it just pushed back a trip to the grocery store.

About QEEQ: 8.0 /10

Europcar

Angouleme

France

Mini | Renault Twingo 2 Doors or similar

14-day rental

Relevant Reviews on Europcar in France

Nat Watt

France

1 days rental

Reviewed: Tue, Dec 17, 2024

About Europcar: 10.0 /10

An excellent car rental experience.

About QEEQ: 10.0 /10

Abner Timothy

France

7-day rental

Europcar

Paris Charles de Gaulle Airport(CDG)

Paris

France

Reviewed: Thu, Jul 2, 2020

About Europcar: 8.0 /10

There weren't many people in line at the rental office, but the process was typically slow in a French way.

About QEEQ: 10.0 /10

Neil Margaret

France

4-day rental

Europcar

Avignon

France

Reviewed: Thu, Aug 25, 2016

About Europcar: 10.0 /10

Great location, friendly service, easy car pickup.

C.Y.Chan

France

9-day rental

Compact | Toyota Corolla or similar

Europcar

Paris

France

Reviewed: Sat, Oct 29, 2022

“Excellent car rental experience.”

About Europcar: 8.0 /10

The car I collected did exceeded my expectations, it was a Fiat 500XL SUV. Really thankful for the slight upgrade to compact SUV. However, the vehicle has a rather small boot space, exterior not cleaned and a dent probably cause by previous users. This did not affect the overall experience much, but would have been perfect if met. I booked a compact Toyota Corolla or similar but Toyota Corolla was unavailable. I thought getting the car could be faster. The counter staff kept recommending last minute add-ons(gas refuel service) and car upgrades(which could be nice if the price is even cheaper). Hence. Counter staff needs to be more efficient especially if there are long queues, please keep it under 20mins each customer. Return car was swift and perfect! I also manage to kept the vehicle clean and refuelled the petrol, thereby no problem at all. The car return lady at NICE airport return centre was extremely efficient and friendly. Please pay more attention or treasure such staff. She is a Chinese national and she really made my day.

About QEEQ: 10.0 /10

The booking platform was easy to navigate and gave me the best deal I could find at the moment, partly due to the membership I had to sign up too. Didn’t manage to experience the price drop protector. QEEQ.COM could have been better if the insurance coverage is better communicated to the car rental company. After all, customer still need to verify again at the counter even though I bought the full insurance package. Why can’t it be reflected on the car rental company’s system when we completed our booking on QEEQ.COM? It would be the best for customer if QEEQ.COM can actively be involved in insurance claim and remain reachable contact 24/7 support. Customer really need the peace of mind when travelling overseas, the support received(after service) is paramount after booking is done on your platform. Even though I did not need to do any claim this time, a little effort to support your customers is always appreciated.