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Search for Hertz Car Hire in Waikiki Beach

Good but supplier was horrible

Reviewed: Mon, Aug 19, 2019
About Hertz: 6.3 /10
Hertz pick up service was very poor. We waited over an hour in a line to sort paper work. They directed us to a valet pick up area where we waited another 20 minutes only to be told we needed to catch a shuttle bus to another location on the other side of waikiki to pick up our car. it was a 5-10 minute drive. We finally get our car and get told we need to fill out a drawing and mark all the dents and scratches. We told them photos were more accurate and he mentioned they weren't necessary and that this drawing was needed. Luckily we didn't take his advice and decided to take photos as when we dropped off the car they tried to say we caused a dent in the car - our photos proved that it wasn't us. It wasn't a very good experience at all. Please pass on this feedback
About QEEQ: 10.0 /10
Great service. Price is good! Happy with the online experience
Mazda 3 image
Hertz
Waikiki Beach
United States
Compact | Mazda 3 or similar

Relevant Reviews on Hertz in United States

Lilith Maria

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Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Mon, Nov 25, 2024
About Hertz: 10.0 /10
It was pretty good, the process was quite fast.
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Jocelyn Wild

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Reviewed: Tue, Aug 13, 2024
About Hertz: 8.0 /10
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Reviewed: Tue, Sep 28, 2021
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Kona Airport(KOA)
Hawaii - Hawaii Island
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Reviewed: Tue, Apr 8, 2014
About Hertz: 10.0 /10
This truly is a global car rental company. The condition of the cars is good, and the process is simple. Highly recommended.
About QEEQ: 10.0 /10

W.Hernandez Robles

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Mini Van | Chrysler Pacifica or similar
Hertz
San Antonio Airport(SAT)
San Antonio
United States
Reviewed: Fri, Jul 12, 2019
“Everything was excellent, the whole process was excellent.”
About Hertz: 10.0 /10
The staff, and everything was very professionall. I would do it again with Hertz.
About QEEQ: 10.0 /10
The booking process was easy and friendly.

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