Efficient and Dependable

The overall service was satisfactory, and they didn't try to upsell unnecessary things.

As a global chain company, their vehicle inspection is very professional. Any issues found during the inspection are photographed on the spot and uploaded to the app. If the customer needs, an electronic report can be sent to a designated email.

Dislike: Car did not have a lot of power. Stuttered while trying to pick up speed

Like: This was my first time renting a vehicle through this site. This was the best decision I ever made! The cost was surprising low, compared to the other companies. There were many cars available for you to choose! There were kiosks for you to use which had a real person to help you rent your vehicle, faster than standing in line! When it was time to return vehicle, drove it in and was met by a team member and handed him the keys!! That was it! Simple and easy! EasyRentCars will be at the top of my list for every vacation! Thanks for great service!!
Dislike: I thought the whole process from beginning to end was incomparable to any other company I've worked with in the past and will only rent from EasyRentCars!

Like: After the wait , I asked to get upgraded for my wait , and the clerk did so and was very good and pleasant
Dislike: Too long a wait at time for pick up over 30 min.