The front desk staff upgrade my reservation to bigger car and they told me the car is Ford Explorer or Nissan pathfinders but when I went outside the lady she gave me small SUV.
About QEEQ:8.0/10
Very good application and website also very easy to use it.
First, they extended a trip of less than 4 days to 5 days, and the official confirmation receipt was higher than the booked price. They insisted I sign it first before I could raise objections. When I requested intervention from the car rental platform, it hardly made any difference. Only after continuous demands did they change it back to 4 days. During a vehicle inspection, I was dissatisfied and asked for an upgrade. They only mentioned a $15 daily upgrade fee but didn't inform me about an additional fee or tax of about 200 yuan, which is outright robbery.
No waiting lines, but they forcefully added a fuel charge of over 40 dollars, saying it wouldn't be necessary to fill up the tank when returning the car.
Like: I did reserve a kia or similar, but I got a larger car. At first I was not sure about the choice. After diving it to Phoenix the cost of gas was not all that bad. Great job. When I did turn in the car they put a surcharge on the gas. I call the Abilene office an informed him of my problem. I let him know I pick the car up empty and turn it in empty. They charged me a service charge for car being brought in empty. Jacob took care of the problem right away, GREAT JOB Jacob. Over all very good work. Thank you I would most diffidently use your device again. Dislike: There was nothing I did not like, over all , great job.
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View more >Dislike: There was nothing I did not like, over all , great job.