Loved the car, now I want one

Not upfront , the young driver fee should be included before I pay not when I get the car rental place to pay more

Car had some garbage left in the cup holder, the shuttle apparently took 30 minutes to arrive, the vehicle kept dinging because it required service throughout my rental term.

Had to wait for an hour to get a shuttle. Many regular shuttle buses came and went while I was waiting for the special one. I was taken to a very odd location, far from the regular rental agencies. I was told that their hours were 8-5. I was only in Houston for part of the day, and 100 miles. I had to drop the van at a diff. location. I was told that the 20$ fee would be waived. It wasn't. I called Ace. They never called me back. I e-mailed Easyrentcars.com, and the e-mails were not accepted.

Staff at Fort Lauderdale location was courteous helpful and efficient. I would recommend ACE

Knocked it out of the park. Great value and convenient

Pressure sales are not a great way to be successful for business cause the customers don’t come back, scaring customers what might happen if additional packages aren’t bought risks customers loyalty and good ratings if it doesn’t benefit. I get it it’s the biz but as the customer honesty would of got a lot more business, loyalty and good ratings.