A deposit of 900 lira was authorized, but only 600 lira was refunded. About 300 lira was deducted, and I don't know why. I've been waiting for two months and still haven't received a response.

the car was not clean.

Car was a Fiat Egrea or something, fine on the flat but gutless on hills of which there are a lot in Turkey. It was clean, very neatly new and suitable for 4, any more and I suggest the weight would add to the struggle to get up hills!. We found that switching the air con off helped with the hills!!

I wait for 3 hours to get the car. Counter staff was not helpful and make my experience with Europcar very bad. I forgot a very important Tablet during the drop off, went back within 30 minutes, but countr staff claimed that the has already been rented and nothing he could do for me.

Excellent support, very much appreciated.

wait about 20mins to pick the car, the staff is helpful but wasn't able to answer me when he was instructed to charge me.