Best value for money when renting a car

Very smooth process. After landing in London, there was a shuttle to take us to the rental location. We received a brand new car, absolutely fantastic. The car was great. Highly recommended.

No hard sell or hidden charges, got the car pretty quickly, not bad. The only downside is that there are very few automatic cars.

The car had exceeded my expectation as we are travelling in a group of 2 and we were given a huge car that does not consume too much fuel!

We waited an hour and a half to get the car it was chaos . The time some people where at the desk was purely down to Europacar trying to sell them extras. One family where at a desk for 35 min and other individuals took 15 to 20 min each crazy when I got to the desk I got my cat in 5 min so the management of the customers at the desk was the issue. It ruined my plans for the day as we where so delayed. .

Very disappointed. Did no receive the right size car due to the 36 day booked period. Will not use this company again.