One of the better renting experiences ever.

We arrived half an hour early that day, and they told us we had to wait until the time on the order to get the car. Then they informed us that the Jeep Wrangler we booked was not available, and we could either switch to a Dodge or wait until someone returned a car. What?! Shouldn't the rental company consider the turnover rate of their cars when placing orders? So we waited for nearly an hour and had several discussions before we finally got our car. Moreover, it felt like the staff were somewhat discriminatory towards Chinese people. Several foreigners next to us also arrived early, and they got their cars immediately with smiles, while we were treated as if we owed them money. Anyway, considering we eventually got the car, we decided to not pursue it further.

Followed the shared tips, everything went smoothly without any issues. The only downside was the long wait at the rental counter. There was a self-service machine, but it wasn't working, so I had to wait patiently in line.

Very easy to find after arriving at the airport. They gave us a brand new white Chevrolet SUV and an extra passenger seat. The car was in excellent condition.

The staff at the rental location were very welcoming and provided great service.

Like: Big, roomy vehicle and a great rate