Caro

Easy pick up, can't really say they up-sell the insurance, simply offer it to you, no pressure to buy. Booked a Focus or Similar, was upgraded to a Brand New Dacia Duster, accepted at the time but wish I stuck with the standard car offered as the Dacia is VERY slow, can't fault Centauro though.

Easy as 123, best car rental booking app around.

We have been charged extra for having another person on the car, but we asked at the desk and were informed this was for free. Subsequently, I have been charged over £40 by my credit card including interest, this was never meant to happen and has affected my credit rating. It is a shame as we come to that airport often and always need to hire a car, but this has tainted my experience and probably wouldn't use you again.

Couldn’t see where to catch the shuttle bus outside airport.

Hiring the car was really easy. The only issue was a really long wait to do the paperwork before car. The counter staff were very helpful but there weren’t enough of them to cope with the numbers waiting to collect. They also spent too long on the hard sell of additional insurance, which did slow things considerably. We already had additional insurance but the staff member still tried to sell us more.

The purchase of the car rental was really easy, the confirmation was emailed promptly and the app was also useful.

Like: Everything ran smoothly