Car replacement issues

Counter staff where great Car wasn’t ready Waited 2 hours after a 9 hour flight not ideal Car was filthy Car wasn’t in good condition Car broke down ruining last 2 days of holiday Car had poor brakes Car was very noisy when opening rear doors Price of car appeared to go up by £200

A complete scam they bait and switch their customers. I rented a car and paid in full online, only to get to the counter and be told I needed an additional $60+ in charges. I will never rent from this company again, they are completely dishonest.

The car was great but they said standard insurance is not included , this is misleading and therefore not comparable to other prices as they wanted to add on lots more money for something normally included, everyone at the counters were complaining and being sold extra products , I would not use then again although the car was great ..

They charge addittional insurance + Taxes and surcharges. Total paid $570.00 instead of $385.00, totally unespected.

On receipt told to go to lane 7, not easily marked to find. Once found car wasn’t there and wasn’t ready. Had to find someone in lot to help us. Counter staff knowledge was poor, customer care service poor.