Stress free money saving fantastic experience!

Satisfied

There was no upselling, but they added an extra tank and roadside assistance directly to the bill. When I noticed and pointed it out, they modified it, but the fee is still frozen and not refunded to my account.

The car exceeded my expectation, however they mentioned that I NEEDED to contract the SLP insurance, so I got a little confused about the contract. Inspite that factor Alamo is an excelent company with new vehicles.

The QEEQ experience was perfect, everything very clear.

Counter staff was helpful and friendly. No hard selling. Lots of cars to choose from. They were mostly all the same model; Nissan verso. It’s unfortunate that in the car we choose, the USB port did not work properly and the interior had an unpleasant smell which we didn’t notice until after using the AC. I would check those things next time. Returning the car was pretty straightforward and quick. The airport at Miami is not near the car rental units. Leave plenty of time if you need to get to and from the airport.

The staff were very patient and offered a huge range of cars at the time of pickup. I was able to wait an extra 10 minutes for a larger vehicle and had absolutely no issues.

As a first time user, I was skeptical - but the process was seamless, and I got a rate that was half the price compared to going directly to the rental company. The added insurance was required as we unfortunately had some damage to the car during our rental.