rental in Orlando

Took guy 15 min when he came back w same car without cracked windshield. Ridiculous to reserve a car and be given one with a cracked windshield from one end to the other and back right bumper damaged.

I have mixed feelings about my experience renting a car through the website and location. Online it was not clear that the pick up location is offsite away from the airport. We took a shuttle to the pick up spot and there we experienced the worst pick up process ever. Even though the staff were courteous it was clear they were really understaffed and the process was very inefficient. We spent over two hours waiting to receive our car. However once we did receive our car we were very happy with the vehicle we received and we did not have any problems with it during our trip. Because of our long wait during the pick up, when we dropped the car off we didn’t even wait for the shuttle but chose to take an Uber back to the airport.

Everything was perfect except for one thing: The windshield wiper fluid ran out after just a few sprays of fluid. During one drive a bunch of insects hit the windshield and there was not enough fluid to clean it off. I had to stop at a gas station and do it myself.

Was a great deal. As long as you remember to bring your insurance documents with you, you will not find a better price out there. We paid $112 for 5 days and were put in an almost new car with great features. Will use again!

Like: Pick up was the slowest part, but was good. Check in was fast. I received a free upgrade as what I had reserved was already taken. For as new as they are, things were smooth. The staff were polite and knew what they were doing.