Service was smooth.

As other customers have mentioned, they try to upsell insurance. Even though I bought full coverage, they still pushed for more. I firmly declined, and they gave up. I decided that next time I will book directly at the store.

The store isn't very big, and the shuttle bus is shared with Dollar, but the service was good.

The car was clean and roomy. The pick up experience worked well. The car itself had a very poorly coordinated transmission with its turbo which made it very frustrating at times when driving. We tried booking this car 5 times on the Thrifty site and they all failed so move to Easyrentcars and it worked fine.

This website and system worked fine. No issues at the counter and the remaining funds owed were as described when booking.

It was quite irritating to wait for bus taking you to rental company and back to airport. The bus frequency with comparison with other companies was very very rare.