Not bad but it would be better.

I reserved an EQA but it was unavailable. They offered two options: a free switch to Polestar 2 or an upgrade to EQB for an additional fee. I wanted to compare the cars first, but eventually had to pay extra. They provided a Shell charging card that couldn't be activated, so I had to go to the train station location to get a new one.

There was no queue because I arrived early in the morning.

The car rental process was straightforward and convenient, with quick pickup, fast inspection, and clear charges. They upgraded us to an Alhambra, which had great power.

Very convenient and fast service, with prices cheaper than other rental companies. The vehicle conditions are excellent, and the service is attentive. It's a great company, located at the airport, so you can pick up the car as soon as you exit. You can also return the car at the airport when returning home. Additionally, German efficiency ensures the vehicles are reliable.

Renting the car was convenient with no additional sales pitches. They only asked about full insurance. The self-service pick-up was clear and the charges were transparent.