Brilliant service and fantastic car. Would use again and again - better than on airport rental company experiences.

This company is a scam. They advertise low rental prices but has a lot of hidden fees that they force you to pay. They also lie about insurance state laws to trap you into buying their own insurance even if you have your own. Total rip off and unethical business. They need to be reported for at least lying about state laws. A negative rating is more than they deserve to get.

I was unhappy with the customer service as I was quoted with one price upon booking and when I arrived at the counter they made me take insurance that they said was not on my policy. After calling my insurance agent he said that he had never heard of being forced to take that. Then they “recommended” that I buy the sun pass for tolls saying we couldn’t pay for them on the highway. This is not the case, they just don’t take cash. Therefore, we spent $69 on sunpass when in actuality our tolls probably cost a total of $10.

My only complaint was I had to drive a mini van because they were out of compact. Car was banged up a little and turn signal out.

Like: Great CS Rep (Henry) for the extra help. Outstanding service
Dislike: Car interior was clean. However, exterior and windshields were cleaned with dirty rags