The counter staff was very friendly. My car was not ready when I got to the pickup place, I had to wait like half an hour for them to clean it (It just got returned)and get it ready.
About QEEQ:10.0/10
The booking was easy. Your price drop protector sucks, not useful at all. I saw the car cheaper at another site, just did not wanted to change any plans.
We booked a car way ahead of time and prepaid, yet on the day of arrival we waited for nearly an hour only to be told there was no car available. We were given a different car with instructions to come back the next day for a replacement. When we returned the next day, they told us again there was no car. The staff's attitude was terrible, and they even refused to let us complain, saying if we did, they wouldn't help us check. The store manager claimed he wasn't on duty the previous day and didn't know what happened. We were left with no choice but to wait, ruining our entire morning's schedule. Absolutely awful.
Me dieron un auto que no solicite. El tiempo para que me lo dieron fuer largo, muchas personas esperando, no solamente en el counter sino tambien en el estacionamiento. Era tan larga la espera que acepte un carro que no fue el solicitado porque ya no podia esperar mas.
Did not like the agent used scare tactic to sell additional insurance
About QEEQ:10.0/10
Good service
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