Enjoyable enough

Extremely satisfied

Europcar staff at collection point is good and helpful, however the collection point was confusing as it was off airport.

The off airport pickup point was pretty confusing as the instruction wasnt very clear. The staff at the phone helpdesk was quite helpful but was refer to a wrong location and spend quite long moving around to get the correct location.

Car smelt of cigarettes as if someone had been smoking inside the vehicle. Understaffed counter with poor information on picking up. Vehicle was similar to what we had booked but not the same.

Pick up was smooth... but only one staff there at the counter when drop off serving many customers... well, it was a Sunday morning, but still, there should be 2 more staffs working... The wait was too long and i had to attend an event so the staff told me to just leave the car key and go...

The hire price was very competitive the car was very goid. Everything was good but $400 deposit was too much and it hasn't come back to me yet Not happy about that.