When I booked, they said all customers could receive a Suburban. However, at pickup, the customer service said there were none left and gave me a GMC Yukon XL. In the parking lot, I noticed a ready-to-go Suburban parked diagonally opposite. I used my US driver's license and phone customer service for online pickup. So initially, the upselling services weren't too excessive. Still, not getting the car I wanted felt like a rip-off.
“My first time using QEEQ, and I'm satisfied with the experience!”
About Hertz:9.0/10
Hertz is one of the more reliable choices at LAX. The shuttles are frequent and the rental process is pretty straightforward. Lines can be long, but I think this is common now at all rental agencies.
About QEEQ:10.0/10
My first time, and I'll be coming back next time I need a car rental! Managing the reservation was easy and flexible on the QEEQ app, and the price I found on QEEQ beat those I found on any other platform.
Like: The suv was really nice Dislike: Loads of customers however only one woman behind the counter.
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Customer Service
Hard to find the place because Internet said was in Moorehead on Majn street
Dislike: Hertz should be titled with correct pick up address
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View more >Dislike: Loads of customers however only one woman behind the counter.