CARWIZ CAR RENTAL REVIEWS IN SERBIA

Very helpful staff at the counter - car we booked was not available, but they were very understanding and took the time to assist us (Especially the supervisor/ manager - cant recollect his name).

The attitude was great, very enthusiastic. The vehicle was new with only 7,000 kilometers driven. Strong power. Very good, I will rent from this company again next time.

Great experience, recommended.

I've been a regular customer, very satisfied.

Pretty good, the staff was very nice, and the return inspection was straightforward.

This was my first time renting a car, and the process was very efficient. The parking lot was about 200 meters away from the hotel where we were staying. I didn't expect that my first car rental would be upgraded to an Audi A3 for free. The car was very new with only 10,000 kilometers on it. The interior was also very new, and we drove it for three days. The overall road conditions in Serbia are quite good, though there were a few sections under repair. In general, driving in Serbia is very convenient. If you plan to drive into countries like Bosnia and Herzegovina, you will need to pay an additional fee. Returning the car was also quick and easy. Overall, this self-driving experience was excellent.

I've had issues both times at this rental car company's airport pickup point. If you pick up the car earlier but return it at the same time (e.g., booking from 10am to the next day 10am, but picking up at 8:30am and returning at 8:30am the next day), you will be charged an extra day's fee. Take note!!!! Additionally, the airport branch's working hours are until 10pm local time, and picking up the car after 10pm incurs a service fee of 36 euros. Sharing my 2 experiences for your reference.

Quite satisfied

There was absolutely no service provided. Due to being late by just one hour, I was charged for an entire day. The most crucial part is that the fee was based on their system's price, not the actual rental price. The fee charged was three times the actual rental price! Moreover, when returning the car, I discovered a missing piece. Fortunately, I had taken photos of the car beforehand. After repeated confirmation, they merely said that if you didn't check carefully before taking the car, any issues found later are considered your fault. Completely speechless!

Good service

Excellent car rental experience

We have booked an intermediate car. We have got a 7 seat Ford with the back seat shelf missing. There was no alternative to change the car. We had to travel the next day to the town office in Belgrade to get the shelf. In addition, the car had an unusual number of scratches and bumps, and trying to identify each of them to make sure they are marked at pickup, took a long time.

The staff were very friendly and professional, and the store was easy to find. Overall, it was a great experience.

The staff was very friendly! Especially the return team was very thorough. Our vehicle had issues, and we requested roadside assistance and a claim, which is still being processed.

Since I was staying in New Belgrade, I chose the nearest location, which is near the USE shopping center and close to the sports complex. Although it's a small rental company, the location is easy to find, and the staff is quite nice. The car pickup process was simple, and overall I had a good experience.

We had a small damage, my booking platofrm Easyrentcars will cover it but i believe i m really overcharged for the damage. Except that everything was fair.

Amazing platform, best prices and service so far. I had a damage and hope my full insurance will cover it, waiting for refund information.

They gave me a car that seemed brand new, with less than 100 kilometers driven. If you're going to the mountainous areas in southern Serbia, I strongly recommend getting full insurance. Some roads there are very narrow, especially the roads leading in and out of the UVAC canyon. It's inevitable that you might brush against the roadside bushes when passing other vehicles, which could leave scratches on the car. This company is extremely meticulous when inspecting the vehicle upon return. It's the most thorough inspection I've ever seen. When I returned the car, there was a barely noticeable scratch under the right side door, and they charged me over 800 euros for it (I only had basic insurance).

Foreign staff work really slowly. Even without other customers, I waited for half an hour.

Carwiz were great, the staff were professional, informative and friendly. The car was excellent; clean, modern and reliable.

The booking platform worked excellently overall. My only issue was a lack of smoothness inputting travel into foreign countries, but this was a minor issue as I sorted it out with the hire company on pickup.