As the fuel only 3/4 full when returned, i expected the charged will be necessary. However the price are scared for the penalty, they charged me almost 1000bht for 1/4 full filling charge, which is the price i can refill almost full fuel for the car. Anyway, i paid. Just let you know it.
car is very good but we have not been informed no counter inside the airport. we looked for the counter for a long time and need people to help calling the company. the co. should inform the customer when the booking was made.
Request for extension before the original return day by phone call. Extension amount was agreed by both party. However, extra cost was charged when returning the car due to staff weakness of understanding English. Very disappointed to the staff at the front desk.
Car was good, but had smoke smell
Oil warning light came on, response from help center was to not answer or put the phone down
Staff did not speak any English which was an issue
“ASAP didn't give us the car that we chose. But instead gave us a smaller car.”
About ASAP:2.0/10
Waited so long. Didn't get the same car size as Altis. Had to argue with staff. Didn't get to collect the car at airport had to go out to another location 5 minutes away from airport to collect Altis. Was previously given a Nissan Juke before a huge arguement with the staff.
“Got quite a bit of paperwork to fill up at the counter. I could be more seamless and faster.”
About ASAP:6.7/10
The pick up location is quite a distance from the international arrivals. There was also no sign indicating where to find ASAP. Quite a bit of manual paperwork had to be filled in at the counter.
About QEEQ:8.0/10
Ok with easyrentcars but the information I gave to easyrentcars was not transmitted to the ASAP, the renter.
“Good service.
New car in good condition.
Will come back again.”
About ASAP:9.0/10
Recommend to put a map of where is your counter for pick up. It took sometime for us to really know where is your stall according to the instruction stated in email. Eventually, we have to ask service counter about your location.
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