The car is clean and i have upgrade to xtrail. When I arrive for pick up the car, the cust service is helpfull, but he quite confused with my booking because he said he have no confirmation from qeeq. So he a little bit cheeky and sarcasm when we thank him for car upgrade.
About QEEQ:8.0/10
Qeeq is good, user friendly, but need more communication with the car rental.
The car provided was different from the one booked, with scratches on the body and damaged wheel covers. They said there were no other cars available when I asked for a replacement. The engine was powerless on uphill turns. It was a bad car rental experience.
Car pick up was smooth. Car condition was good. Car performance was not good. Air conditioning was not working properly. Car pickup was low . On hilly upslope roads car had no energy .
The attitude was extremely bad. The gear shift cable of the first car broke, so we switched to another one. We asked them to transfer the car charger and charging cable to the second car, but then it went missing. Contacted customer service and they just gave excuses without solving the problem. They even hung up the phone.
Extremely poor attitude. The gear shift indicator of the first car fell off, so I switched to another one. I asked them to move the car charger and cable to the replacement car, but they got lost. When I contacted customer service, they just beat around the bush and didn't solve the problem. They even hung up the phone.
The order did not match the reservation made on the rental site, not sure if it's a discrepancy between the rental platform and the car rental company.
Every panel except the roof was either scratched, dented, scraped or chipped.
We did not add any damage to the vehicle!
Europcar should not rent out vehicles in this condition.
Mileage was over 105000km on pick up
Seats were very uncomfortable, but the cars economy was good.
About QEEQ:10.0/10
QEEQ. COM did a perfect job, no complaints about QEEQ at all.
They require a credit card deposit of 9000, which is absolutely unreasonable. Plus, it takes 30 days after returning the car to get the deposit back. Unbelievable!
“Terrible experience with Europcar staff and attitude. False charges and deduction.”
About Europcar:3.0/10
The car provided to us was damaged but still we accepted it since we were in hurry, and I even made video of it, later on while returning they charged me for the damages which I didn't do and deducted from the deposit.
Staff was terrible and she even lied to their supervisor right in front of us that I damaged the car. They charged extra as a service charge as well which was nowhere mentioned.
Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
-
-
-
-
View more >Vivien Pritt
-
-
-
-
View more >Dick Susan
-
-
-
-
View more >Edmund Waters
-
-
-
-
View more >P.Manosoi
-
-
-
-
View more >N.KOIDE
-
-
-
-
View more >B.Virochpoka
-
-
-
-
View more >Darcy Hill
-
-
-
-
View more >Ronald Paul
-
-
-
-
View more >-
-
-
-
View more >Nathan Thomson
-
-
-
-
View more >tomoe tanaka
-
-
-
-
View more >V.BANSAL
-
-
-
-
View more >Xaviera Eden
-
-
-
-
View more >Thomas Sinclair
-
-
-
-
View more >Mick Flower
-
-
-
-
View more >C.Palmer
-
-
-
-
View more >C.Thanitsaksamala
-
-
-
-
View more >Hunter Pollitt
-
-
-
-
View more >S.Oswal
-
-
-
-
View more >Car hire Brands Ranked In Thailand
Check out this.