They charged me 200 THB for using a specific road twice, and I couldn't understand them because they didn't speak Chinese. The person before me was also charged 200 THB.
Poor vehicle condition, with three unrepaired damages. Poor service, minor collisions must be handled by the user at the police station. The car's dashcam SD card was also damaged, so the police couldn't retrieve any data. It took several days to handle everything by myself, with communication, coordination, traveling, providing various documents, and explanations, with a total duration of over 6 hours. A very small scratch cost a full coverage deductible of 4000 THB.
The car wasn't ready at the scheduled pickup time. Every time I asked, they would say it will be ready in another 20 minutes. This went on for two to three hours. Very dissatisfied with this service.
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