CAR RENTAL REVIEWS ON ALAMO AT LOS ANGELES AIRPORT, LAX

Quick pickup, no hard selling

Simple and efficient, attentive service

From the airport shuttle to the in-store service, everything was quick and convenient. The staff were friendly and there was no hard sell on extra insurance. The range of vehicles was extensive and new. I chose a DODGE SUV with only 1250 miles on it. Highly recommended rental company.

Impressed by American car rental service! They didn't even check when I returned the car, totally trusted me, and it felt great!

QEEQ is great, will continue to use.

Quick and convenient pick-up and drop-off, and the car was in good condition.

Very convenient

They only symbolically pushed the GPS option during pick-up, the rest was hard to understand. I went to the designated location to get the car. During return, they only checked the fuel gauge and took the keys.

Convenient and quick, easy to pick up

It's my second time renting from Alamo. I just asked if I needed a GPS, signed the contract, and picked up the car.

Picking up and returning the car was extremely convenient! Pickup took 10 minutes, and return just 1 minute!

Pretty good

Too few airport shuttle buses to pick up and drop off customers. Waited 15 minutes at Los Angeles airport for the bus to arrive, while other companies had more buses. After returning the car in San Francisco, there was no shuttle bus available at all.

After getting off the plane, I was worried about not finding the store, but it was actually very easy to locate. The car was in great condition. I was concerned about finding a gas station, so I opted for the 'full tank' option, which wasn't very expensive. I can't remember the exact amount. Returning the car was also very convenient.

Big company, excellent service

Car pickup and return were very convenient

Great service, convenient and quick, very user-friendly. The car showed a fault warning halfway through, so we swapped it for another one in Las Vegas. ALAMO's service was excellent!

This was my first time renting a car abroad through QEEQ (specifically near Los Angeles Airport, as there are no car rental agencies within the airport). The process was quite smooth. There are car rental shuttle buses at the airport that provide free transport to the rental agencies (make sure to get on the right shuttle for your agency). The frequency is high with shuttles every few minutes. ALAMO is one of the larger rental agencies. During the check-in process, they asked if I wanted additional insurance such as collision damage and passenger insurance. I opted only for third-party liability insurance with a coverage of 1 million dollars. There are three fuel return options: 1) Prepay for a full tank and return the car empty, which is the cheapest per gallon but only worth it if you return it empty; 2) Have the rental agency refuel upon return, which is the most expensive per gallon; 3) Return the car with a full tank, which is what I chose.

Renting and returning the car with Alamo was very convenient. The procedures were simple, there were many vehicles to choose from, and the condition of the car was excellent. A very good car rental experience.

The pick-up process was not very smooth. I have rented cars in Los Angeles many times, and I only needed to present my Chinese driver's license. But this time, I was assisted by an older Indian man whose attitude was extremely cold, filled with arrogance and disdain. He insisted we provide a translation of the license. Later, we switched to a white service agent, and we didn't need any of that—just signed and took the car. The mindset of Indian and Pakistani staff really needs to be adjusted. During the drop-off, they insisted that we write down the mileage, which was never required before.