CAR RENTAL REVIEWS ON ALAMO AT LOS ANGELES AIRPORT, LAX

The staff at the rental company knew I completed the rental process through the self-service machine without needing to queue, saving me a lot of time.

Customer service staff had an indifferent attitude.

Very good, and you can even choose the car model yourself in the parking lot.

The vehicle was in great condition, the front desk service was quick, and communication was clear. The car return process was very simple. Excellent!

Very good.

The service is excellent, and they actively help customers resolve issues.

Very satisfied. When picking up the car, they specifically helped me confirm the model. Since I had a lot of luggage, I chose a larger car. There were some minor scratches on the car when I picked it up, so I talked to the staff and checked the odometer, which showed the car had run 14,400 miles in total. The car was in good condition, overall a satisfying experience.

The car rental company is very good, the staff is very welcoming, and the entire rental process was great.

Very convenient and the service is also good!

The staff who explained the car models to us was very unreliable. He told me the car I wanted was unavailable, even though it clearly was.

The best car rental company I've ever used! I especially love the option to choose your vehicle, the self-service pick-up, and the super quick return process.

Convenient and fast, warm and attentive service, you can usually get a new car.

The car was decent and the service was pretty good.

I received a white Chevy Cruze. The car indicated low battery voltage (13.4V) after ignition. I didn't pay much attention to it at the time. While driving, the voltage went up to 13.9V, then fluctuated between 13.4V and 13.9V. It didn't affect driving or ignition, but it did make me a bit worried.

Just drove a Camry for 600 miles, the car was in great condition, and both pickup and return were very convenient.

The car was in great condition, and the shuttle bus was very convenient.

Good

Car rental services in the US are highly developed. We originally booked a 7-seater van online, but upon arriving at the Los Angeles branch, we found the trunk was a bit small. They allowed us to choose an 8-seater GMC with a bigger trunk and more space. They only charged us an additional insurance fee of around $150, and upgraded our vehicle for free. During the rental period, we had a few issues: a scratch, a flat tire, and a broken window from a thief. Each time, we called the rental company and they directed us to the nearest service point to replace the car for free, without any hassle. If this were in our home country, it would have been a much more troublesome experience. The service attitude was also excellent. Overall, this international car rental experience was very satisfactory.

Great service. The whole pick-up and drop-off process was simple and smooth, and the car was in good condition.

Good