CAR RENTAL REVIEWS ON ALAMO IN BARCELONA

Few stores, crowded, long lines

No car exchange allowed, given a manual transmission which is very difficult to drive, and they wouldn't change it. Even offering money didn't work.

The initial car was small, but they immediately gave us a bigger one when we expressed dissatisfaction.

Long queue time, the staff at the upstairs counter were indifferent.

It's not bad, keep up the good work.

Waited in line for almost an hour

The car pickup was quite convenient, located in a shop on a certain street, and the navigation was very accurate. However, the car return process was extremely frustrating. The navigation led to a place miles away from the actual location. It took several hours and asking countless people to finally find the parking lot! At a highway gas station, I accidentally filled the tank with gasoline instead of diesel. After calling for roadside assistance, they delivered the same model car within three hours and did not charge extra. A very reliable car rental company. However, QEEQ customer service was of no help at all in such situations, which was very disappointing. Improvements are needed!