CAR RENTAL REVIEWS ON ALAMO IN PARIS

Pas d’agent présent au comptoir. C’est l’agent du comptoir national qui m’a pris en charge.

Really great service. Friendly. Helpful.

Easy booking.

Pretty good

Got a car with nearly 70.000k on the clock, never had a car with a bad condition like that one.

Renault twingo est un véhicule uniquement destiné à la ville (large prise au vent sur autoroute ).

Alamo nous a refusé la location de voiture. Nous avons dû annuler notre week-end à Anvers. Nous avons perdu l’argent de la location de l’hotel. Je vais vous envoyer un courrier de demande de remboursement de la location de voiture.

Car was fantastic. The pick up process took longer than expected as our flight was late but the staff was extremely helpful (offered us coffee too ! ) Highly recommended!

Very easy to book, great job as explaining the different add ons without trucking you into pre selecting any of them. Great rewards and referral program as well. Highly recommended!

Picked up the car from CDG airport without problem. Tested fine except noisy wheel and braking. 1 hour into the journey, problem of the braking system got worse. Called the technical support and offered 2 options: car tow without replacement or drive back to the airport for a swap. We chose to drive back with slowly to the airport to avoid accident. Countered already closed after midnight. Rented hotel room at the airport at our own cost and got the car replaced the next day. The staffs said the car was checked and certified before handed over to us and will do another round of testing and will give us the report.

Je n'ai pas eu la catégorie de vehicule que j'avais réservé (une 308sw à la place d'une 508 ). La 308 sw était néanmoins de bonne qualité.

Overall, quite efficient and the staff were friendly. When returning the car, a Black guy mentioned there was a spare key missing from the car key. I had no idea about it as it was like that when I received it and no one informed me. Just a minor issue.

staff at Alamo where extremely pleasant and friendly and very helpful

I got my car too late, uncleaned and with plenty off damages. When I complained I was told that I was too late and that my car was given to other customers. When I called to extend my stay, I was promised a call back which I never got. So far I’m still missing my security payment of 250 Euros which I’m afraid they will try to keep as the car purportedly had new damages upon return and a missing luggage cover. By far one of my worst rental experiences and I travel a lot! Please fix this and make sure I get my deposit back.

Rental process was smooth. Complaint process not used yet, to come. Will see how they appreciate their customers.

I would recommend Alamo for sure!!

Surclassé

Parfait

Oui , je suis arrivé 20mm en avance j ai donc attendu 15mm, le service d Alamo est a recommandé

Sloppy service, low efficiency, and shortchanging.

I booked a Peugeot 508, but at pickup, I was told I got a Fiat 500X instead, and they said it was an upgrade. There were no other options. We had to place one piece of luggage on the back seat! The travel experience was very poor!

good car good service

none

Taking the vehicle took a lot of time but at the same time they are going around the car with you and have a complet file about car issues.

Simple and fast, will use again.

Véhicule très confortable et personnel cordial,