Had to purchase extra third party insurance as my insurance wasn’t recognized - not pleased with value.
One Alamo personnel backed one rental car into another!
First car they gave me was a repaired one, all seats were dirty and smelled very very bad, kind of wet. Alamo's counter desk guy told me that the car is what I paid for and if I wanted something better the cost would go double; after one day of use I asked them to change the car (I rented because I needed to transport my new born baby from hospital to my mother in law's house) . They did change it three days after and all seats were dirty too smelled like wet too, the air conditioner was better but not good enough. Honestly, I am completely not happy. I was expecting a clean, very good condition, secure and fully functional car and did not happen with the two cars they gave me. Thanks
Highly recommend. I booked online, went in to pick up car and was informed of my options without feeling pushed into upgrading anything. Staff was nice and professional, the whole process was easy and quick. Had no problems at all, would definitely return here for future rentals.
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