AVIS CAR RENTAL REVIEWS IN AUSTRIA

Pickup and return were smooth, but the vehicle maintenance was lacking. On the first day, the oil warning light came on after driving less than 200 kilometers. We were asked to purchase and add oil ourselves, then get reimbursed. When returning the car and discussing compensation, they said we only called the emergency hotline and didn't notify the store, so no compensation was given.

Followed airport signs to locate the rental office, which is in the airport parking lot. All rental companies are together, so it's easy to find and convenient. The process was quite fast, and there weren't many people in line.

When we picked up the car, we found the trunk was too small for our luggage. After negotiating with QEEQ customer service, we were able to return it smoothly. The service at the Avis counter was also great. Thumbs up!

The store is located underground in a park, very hard to find, with unclear signs. The staff's attitude was average; they didn't even inform us that the car was on a different floor and told us to find it ourselves.

Good attitude

Pretty good, the return check was very quick!

The car was in good condition, a Volvo with just over 10,000 kilometers. The process at the store was smooth, and the location was easy to find.

The service at the pickup location was excellent, and the location was very accessible. The drop-off location in the city was very hard to find and had no parking signs. Moreover, it was Sunday and the staff were off duty. Frustrating!

They provided a Citroen C6 instead of a GLK.

Rented the car near Salzburg train station and returned it near the University of Vienna. The return location was hard to find, and finding a gas station was even more difficult. However, they required the tank to be filled up upon return, and you couldn't just pay for the fuel.

Satisfied

Smooth check-in process!

Pick-up was very quick, but the drop-off location was hard to find since it was in an underground parking lot. They didn’t even check the car when returning it; they just asked for the keys. Twenty days later, the fuel deposit was unfrozen. Overall, the rental experience was smooth.