CAR RENTAL REVIEWS ON YESAWAY AT PHUKET AIRPORT, HKT

Don't know what the difference is between yesaway and Easyrent??!! I rented another car for infinitely less hassle, infinitely less (x10) bureaucracy, much smaller lien on my card and able to use any card debit or credit, let alone a card with my name on it. Staff less like government functionaries etc. You and Avis et al have got the slots in the terminal tied up and good for you, but it sure limits competion, bad for me. Off course now know that there are alternatives to you and ...... on my future regular visits to Phuket.

Don't know what the difference is between yesaway and Easyrent??!! I rented another car for infinitely less hassle, infinitely less (x10) bureaucracy, much smaller lien on my card and able to use any card debit or credit, let alone a card with my name on it. Staff less like government functionaries etc. You and Avis et al have got the slots in the terminal tied up and good for you, but it sure limits competion, bad for me. Off course now know that there are alternatives to you and ...... on my future regular visits to Phuket.

They didn't have the car that I was 'guaranteed' to get available.

Staff was really nice and fast.

It was pretty easy for everything.

Yesaway counter is strategically located as soon as you get outside the staff is super courteous and explains every thing in detail which is needed

Booking was super easy and everything is well explained. I would recommend users to go for the all inclusive super offer with all insurance provided by Easy rent cars as with the basic one you have to buy insurance from the car company which may turn out to be expensive

The staff was very helpful and even helped to check the car for scratches and dents. Very proactive, very friendly.

Easy enough

A bit troublesome after booking wben we were required by vendor to send photo of credit card. Worried if it was a scam

Yesaway's staff so nice. Thank you for take care my family.

Good staff, very professional. They supplied you with umbrella, car charger etc.

Very easy to book.

Very good

Very satisfied, the staff was a very lovely Thai sister, and her way of speaking was quite funny~

we got a car with smell smoke so strong. The staff informed us if we return with smell then they will charge us 5000 THB but why didn’t staff check the car before hand to the customer. Pick up car process also took long tike compare to another company.

Always a good deal.

Satisfied. The day before returning the car, I had a minor collision with a local car. Since I bought full insurance, the procedures were quite simple.

Car is good, new, slightly less clean than the exact same car in Bangkok. The agent at the drop off was rude though. Counter is in the international terminal so if arriving domestically you need to exit, walk across the parking, and go to international terminal.

Counter staff were very helpful.

Car was excellent...and there was no hassle while picking up of car and dropping off. however the security deposit of 10000THB has not yet been refunded by yesaway. They said within 30 days of drop off money will be refunded and we did the same on 9th october. Its 11th November now and there is no sign of refund.

Staff was very helpful.

It was pretty easy process, I had to produce my passport n driving license, they make a contract copy n I had to sign it n then go to pick up area n inspect the vehicle n start n driving. No hassles at all. I had prepaid the rental n complete insurance coverage, nothing extra I had to pay. Only 10k security deposit I had to make. Yesaway staff were very friendly n helpful. Only difficult part was communication since their English accent is very difficult for us to understand.

It was very economical n easy way of hiring rental car, all the info was sufficient enough for me to decide n hire a car without much ambiguity. I recommend easycarrentals for everyone.

The counter staff were excellent

Good service.

Very satisfied, everything went smoothly. We had an accident where someone else hit us, but since we were rushing to catch a flight, we didn't handle it and just left. They handled the car return without any questions. Love it! From now on, I will always buy full insurance and recommend everyone to get full coverage as well. Driving in unfamiliar places can be risky.