I bought a insurance from app.
Unfortunately my car had accident and I have to paid some amount of money(4000 bath)at the counter.
So, I recommend for buying insurance from owners more than buy from application.
Some of counter desk at dmk airport didn't provide enough information.
About QEEQ:10.0/10
I bought super protection insurance from application. But, my car got accident and I have to pay at counter first. Then apply the claim form in application and wait my money return.
Qeeq provides good and fast service via email. But sometime you want to talk with operator more than email.
“Over all great experience, family loved it, Thanks QEEQ, Thanks CHIC”
About Chic Car Rent:9.0/10
Short Staffed on this day i guess,
had to wait for other renters to finish their renting process till my turn came...its OK about 20-25 mins
Staff friendly, Car Good, clean, spacious Honda city,
Car return is a bit confusing, chic gave a GoogleMap pin, but does not navigate much within Airport building.
Getting to 1st floor for drop off is a bit confusing, had to exit & re-enter Airport again...
not Chic's fault, the signboards are confusing
GO TO TAXI STAND IN AIRPORT,
Car return is beside it, you will see Chic staff in their uniform work-jackets, hard to miss...
call Chic before entering airport so staff is ready for return process (under 10 mins)
Over all great experience, family loved it.
About QEEQ:10.0/10
QEEQ, QEEQ, QEEQ
Lowest price, Easiest to Book, Best experience
QEEQ, QEEQ, QEEQ
Keep it up !
The staffs were very nice and have good service-minded. However, I think the company's policy needs some improvement such as terms & conditions and the insurance details should have been clear and available for customers to view on the website.
About QEEQ:10.0/10
The booking is easy and clear. The customer service also did an excellent job when we inquired about the information and support.
When placing the order, I clearly bought insurance for two days, but at the counter, they insisted that I had only purchased one day and asked for an additional 1500 baht for an extra day of insurance, which I refused. They did not mention that smoking was not allowed in the car, but when returning the car, they fined me 3000 baht for smoking. On the day I picked up the car, there was a foreigner angrily shouting at the counter, and there was a serious dispute between them. I suggest everyone be cautious when choosing this car rental company.
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C.Boonmanee
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