From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2826287327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2826287327
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CAR RENTAL REVIEWS ON BUCHBINDER IN VIENNA

Average rating on Buchbinder in Vienna: 7.4 /10

Howar Raleign

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Reviewed: Wed, Nov 22, 2017
“Vienna-Budapest-Vienna”
About Buchbinder: 6.0 /10
Overall good, but the tire pressure light was always on, indicating a possible malfunction.

Elsa Camp

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Reviewed: Wed, Mar 6, 2019
“Austria-Switzerland-Vienna”
About Buchbinder: 2.0 /10
Discovered unexpected charges on my credit card after returning home.

Esther Katte

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Reviewed: Wed, Mar 27, 2019
“Vienna-Bratislava-Nitra”
About Buchbinder: 2.0 /10
The rental company is not worth the good ratings. They downgraded the car I reserved. I booked an Opel Astra, but they gave me a Skoda Rapid. Do they think Chinese people are fools?
About QEEQ: 10.0 /10

Boris Robert

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Reviewed: Tue, Sep 5, 2017
“Car Rental in Vienna, Austria - Trip Through Slovakia, Hungary, Croatia, Slovenia, Czech Republic, a”
About Buchbinder: 8.0 /10
Reserved model not available

Malcolm Rutherford

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Reviewed: Tue, Oct 22, 2019
“Austria and Hungary”
About Buchbinder: 6.0 /10
Incorrect return instructions

Juliet Wyclif(fe)

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Reviewed: Tue, Nov 6, 2018
“Austria”
About Buchbinder: 4.0 /10
Reception staff were not very patient with customers.

Viola Patience

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Reviewed: Tue, Aug 14, 2018
About Buchbinder: 2.0 /10
After returning the car, an unexplained charge of 830 euros appeared. It's been more than 20 days and there's still no explanation via phone or email. Their contact number is also difficult to reach. I recommend considering this rental company carefully.

Zara Hodgson

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Reviewed: Thu, Oct 11, 2018
“Vienna, Prague, Lake District”
About Buchbinder: 6.0 /10
Poor English skills

Clyde Abe

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Reviewed: Thu, Mar 21, 2019
“Austria and Czech Republic”
About Buchbinder: 2.0 /10
1. Our flight was delayed, and we were informed that our original vehicle was no longer available. We were required to pay an extra 18 euros per day to upgrade the vehicle, which does not comply with the contract terms. 2. The staff did not guide us to the vehicle, making it impossible to inspect the vehicle's condition on-site or to receive instructions on how to use the vehicle.

Fay Snow

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Reviewed: Thu, Aug 2, 2018
“Vienna-Budapest”
About Buchbinder: 8.0 /10
Basically acceptable

Lucien Belle

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Reviewed: Sun, Aug 19, 2018
“Vienna - Slovakia - Budapest, Hungary - Prague, Czech Republic - Hallstatt, Austria.”
About Buchbinder: 6.0 /10
The English accent was very strange and hard to understand.

Francis Lincoln

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Intermediate SUV | Toyota Rav4 or similar
Reviewed: Sun, Aug 19, 2018
About Buchbinder: 6.0 /10
The attitude was acceptable, but maybe this is just how the service speed is in Europe. It’s not very fast. I waited in line for almost two hours, which is much slower compared to car rental companies in China like Shenzhou.

Mavis Sandy

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Reviewed: Sat, Aug 25, 2018
“Vienna, Budapest, Prague”
About Buchbinder: 2.0 /10
Forced me to buy insurance, very bad experience.
About QEEQ: 8.0 /10

Bblythe Brooke

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Reviewed: Mon, Oct 2, 2017
“Vienna-Czech CK Town-Prague-Bratislava-Budapest-Zadar-Split-Plitvice Lakes National Park-Bled-Vienna”
About Buchbinder: 6.0 /10
The booked car model was not provided, and we had to communicate with the counter. Despite the time it took, the final solution from the rental desk was acceptable.

Renata Oliver

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Reviewed: Mon, Feb 5, 2018
About Buchbinder: 2.0 /10
After returning the car, I was charged an 86-euro cleaning fee. It might be because of the muddy rain. However, this is the first time I've encountered such a situation after renting cars multiple times. It feels like being ripped off, and despite sending an email requesting an explanation, there's been no response for a week.

Verne Cumberland

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Reviewed: Mon, Aug 27, 2018
“Vienna, Salzburg, Prague”
About Buchbinder: 2.0 /10
1. Car Model Issue: We booked a VW Multivan, which is a higher-end model in the MPV range. However, we ended up with a Ford Transit, which is equivalent to a utility vehicle, the lowest grade in that category. They said there were no other cars available, so we had no choice. 2. After getting the car, we found that the second row of the three-row seats was facing backward. The rental staff didn't know how to adjust the direction and told us to check with the drop-off location if anyone could help. 3. The staff at the Vienna airport rental office were unhelpful. One Caucasian guy was polite but said there was nothing he could do. Another guy who looked Indian was very rude and said we should go to Ford. When I asked why he didn't go to Ford, he claimed no rental company handles seat adjustments and that I didn't specify all seats had to face forward when booking. Eventually, we went to the drop-off location where workers helped us remove and reinstall the seat, but it took over an hour. 4. The service experience was very bad, and the staff were extremely arrogant.

Ferdinand Bart

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Reviewed: Fri, Oct 27, 2017
“Austria-Czech Republic-Hungary”
About Buchbinder: 2.0 /10
This is an Austrian car rental company called 'Ajari'. After we followed the procedure for self-dropoff, they sent us two blurry partial photos, claiming there was a collision. We provided clear photos to prove that the car was in good condition when returned, and we also provided a complete video of the return process through customer service. The whole issue dragged on for nearly a month and is still unresolved. However, compared to Buchbinder customer service's 'I am ignorant, I am shameless, I am proud' attitude, DanShe from QEEQ customer service, with his professionalism and integrity, made me realize that if an individual's success is not a coincidence, then the rise of a nation is even more dependent on the integrity and efforts of countless ordinary people. We bought full insurance, and we thoroughly cleaned the car inside and out before returning it. It safely guided us through foreign sceneries, and we treated it with care. If the vague dark spots in the partial photo were indeed from the car we rented, why would I waste my time and energy proving myself? Compared to this Buchbinder company, DanShe from QEEQ demonstrated a spirit of dedication throughout the follow-up process, and the efficiency and integrity shown by other departments of QEEQ give us as Chinese people a reason to be proud. This deceitful 'Ajari' company wanted to make an easy 300 euros, not expecting to encounter a persistent and honest customer and a dedicated and honest Chinese car rental platform. The result is still pending, let's wait and see.
About QEEQ: 10.0 /10

Eli Nicholas

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Reviewed: Fri, Oct 11, 2019
About Buchbinder: 8.0 /10
It might seem a bit late to leave a review two years after using the service, but I felt compelled to share my experience. I rented a car to go to Germany again but couldn't find the same cheap prices as before. The Ford Mondeo station wagon was very practical and had great value for money. The staff's attitude during the rental process was a bit poor, likely due to language barriers. However, the staff during the return process were great - they were quick and only checked for any bumps at the four corners of the car and looked at the fuel receipt.
About QEEQ: 10.0 /10

A.FORD

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Mini | Volkswagen up! 4 Seats or similar
Reviewed: Fri, Apr 5, 2019
About Buchbinder: 8.7 /10
Vehicle condition is not correct, brakes are bad!
About QEEQ: 7.0 /10

A.Schaschl

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Economy | Volkswagen Polo 2 Doors or similar
Reviewed: Fri, Apr 12, 2019
“Bad Ending!”
About Buchbinder: 7.3 /10
Yes. They chagred me a 100 dollars extra at the end of the trip. Still don't know why? Tony
About QEEQ: 8.0 /10
Worked great.

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