THRIFTY CAR RENTAL REVIEWS IN THAILAND

Good service

Good service

I notified them a day in advance that I would be late returning the car by a few hours. I rented a car for 120 yuan per day but ended up paying over 400 yuan extra. I cleaned the car thoroughly before returning it, but the staff insisted there was a smoke smell and charged me an extra 5,000 baht, which is over 1,000 yuan. Very dissatisfied. None of us smoked in the car, and I didn't smell anything.

No Thrifty counter.

Did not proactively inform the basic car usage guidelines.

On-time performance really bad, we have to wait for picking up the car for 60 mins and drop off about 40 mins.

Easy to find, quickly inspected the car

A car engine quality quite not smooth. Sometime It stopped by somehow.

The car already drove over 120000 km, the car condition was not bad for 120000km, but inside cleaness ...not good. But when I booked "Compact -Honda Jazz Hybrid or similar", I expected Hybrid car. But I was provided normal Jazz.... Huum I don't think it is contract violation, because similar...But this "Compact- Honda Jazz Hybrid or similar " booking category is appropriate??? Car provider staff said "no Hybrid in Thailand," but I visit Thailad almost every month, I often see Hybrid cars in town...If I had known this, I would have booked Toyota Vios, Honda City, same rate range cars.

The service was pretty good. Even if they didn't understand, they patiently explained multiple times.

Good service, very satisfactory!

Hard to find

Good service and helpful staff.

Easy to use.

The car was in poor condition and very old. The counter was hard to find and shared with H. I booked a Jazz but got an old Vios instead. I might as well have chosen Vios from the beginning, it would have been cheaper. The worst part is that there were several Jazz cars available nearby but they didn't give me one.

There's no Thrifty counter at the airport, but Hertz counter arranged everything. They didn't have booking number in their record. We showed them the printed email, but it seemed like they couldn't find it in their system, so they kept calling us 3 times to send them the confirmation email.