THRIFTY CAR RENTAL REVIEWS IN THAILAND

Very good process on counter with smile and completely no issues here. Drop off also without issues. Also I got car in segment, that I wanted, and all my luggage fit in the back. The main issue was quality of car - quite old with big mileage (170k km) without any special features (just radio and manual air condition, no bluetooth, no android auto, no rear parking sensor). But I also have to say, that car had good engine + I didn't have any issue with car during whole 2600km of trip

All is perfect.

Really liked it, got a free vehicle upgrade (from Yaris to Jazz), and also a free change of drop-off point, making the trip more convenient! The service was excellent and everything was very convenient.

The staff was very friendly during both the pickup and drop-off process.

The staff were very enthusiastic during both the pickup and return process.

Car was very old with 158,000 kms on the clock! Car was clean and in good shape though. When you return the car, you need to call them first so that they catch you at arrival area because no stopping/parking allowed. That’s cumbersome

Office​ hours just end on​ ​9.00​pm.​ If you​come​ after​ that​ will hv extra​charge. Thrifty is​ the​ same place as​ Hertz counter with​ the​ label​ in​ blue​ colour​ on​ A4 paper.

Ok. Not​ many​ voucher​ ​available.

The car rental service was really impressive. In Lanta, I accidentally damaged the car's undercarriage shield. It was around 9 PM and being on Lanta Island, there were no available ferries. The car rental company couldn't send a new car immediately. I had to leave for the pier at 5 AM the next day to catch a ferry to Krabi for my flight. I was really anxious that night. The car rental company made multiple calls to assist, and even though discussing car damage in English can be quite technical, they coordinated with the hotel through customer service. Ultimately, they advised me to leave the car on the island. They arranged for the hotel to take us to the pier the next morning, and after reaching Krabi, their car picked us up and took us to the airport. I covered the 800 Baht cost initially, which they reimbursed later. I really appreciate the company for allowing me to leave the car on the island and for resolving the problem, thus helping me out of a big dilemma.

Requested Honday City but at counter was offered Honda Jazz :( And was informed both are under same group huh?already remarked on my booking need Honda City or Toyota Vios size car as I travel with 4 adults and One Kids with 1 big luggage and 3 small luggage. Can the Honda Jazz fit?? Lucky after approximately ~60mins I get an offer Toyota Vios.

Requested Honday City but at counter was offered Honda Jazz :( And was informed both are under same group huh?already remarked on my booking need Honda City or Toyota Vios size car as I travel with 4 adults and One Kids with 1 big luggage and 3 small luggage. Can the Honda Jazz fit?? Lucky after approximately ~60mins I get an offer Toyota Vios.

Completed formalities in 10 minutes

I just don’t understand why they charge $5000 baht for deposits and told me will refund me the amount in 2 week time, Who should pay me for the exchange rate??? For the bank charger?

Improve vehicle cleanliness, the cars are relatively old.

We waited more than 2 hours for the car. The car we got was smaller than the one that we booked online. Customer service say they will try to exchange a bigger car for us the next day or 2 but it never happen. They didn’t even bother to call us when they are not able to exchange the car for us. I was waiting for their call but did not receive any during our 4 days rental.

The booking platform is easy to use. The process was fast too. I received email confirmation within a few minutes. I even received email from them a few days before the trip with instructions on what to bring and look out for when collecting the car. Even though I did not get a cheaper price through the “Price Protector”, as the price was the same, it’s nice to know that someone is monitoring the price for me. When I wrote to them by email about waiting too long collecting the car, someone from the company make the effort to call us to check if everything is alright. I highly recommend Easyrentalcars for anyone looking for a good car rental deal with excellent customer service.

No ventilation in the back is totally unexpected and bad! (Doesn‘t need a 2/4zone AC but atleast ventilation in the back too. Cruise control would bring alot of comfort. Otherwise this car is great and can be used for almost everything(not too much power but for the price its a good car) Drop off location , in udon they gave me a paper where to drop it off in chiang mai.. it isnt really good but thats it.

Actually im happy with Qeeq, second booking no problems at all.

Love it. Thank you.

Love it. Thank you.

The car is relatively new and well maintained. The condition of the car is very good.

The coupon promotion was misleading. Should have stated the $60 discount promotion is split into 3 different bookings.

I'd never known that Thrifty uses the same counter with Herz. No any notification.

Nope

Nope

Thriftyという会社名は聞いたことあったけど、利用したことは無かったので、どんな会社かなと思ってました。 受付カウンターがHerzと共用（故にちょっと分かり難かった）だったし、Herzのゴールドメンバーなので安心しました。

Hatyai airport you need to go outside if the terminal so staff will come to show your name and taje you to the office. And krabi airport you need to drop the car at the terminal 1 there are sign if the company you just park the car go inside the terminal and look for office and drop the key.

It was easy. It will be nice if you have more cupon and more rental car company.

Acceptable